Shipping Policy

Hot Sale delivers orders placed on hotsalemu.shop to Mauritius.

Delivery time

Estimated delivery is 3–5 days after your order is confirmed. This is an estimate rather than a guaranteed arrival date. Delivery may take longer during public holidays, severe weather or courier disruptions. If your order has not arrived within the estimated timeframe, contact us for assistance.

Delivery charges

Delivery charges, including any available free delivery, are shown at checkout before you place your order. Please review your order total before payment.

Your delivery details

Please provide a complete and accurate address in Mauritius and a contact phone number. Missing or incorrect details may delay delivery. If you need to correct your address, contact us as soon as possible; changes may not be possible once an order has been dispatched.

Order updates and delivery issues

You can check your order status on our Track Your Order page using your order number and billing email. For a delayed, missing or damaged delivery, email service@hotsalemu.shop with your order number and details of the issue.

Returns

Return requests can be made within 30 days of receipt. Please see our Return Policy for the conditions and request process.